Jorn Bettin is a Partner at S23M. He loves working with high performance product development teams and has pioneered the MODA + MODE methodology for value cycle engineering, an approach that complements lean and agile techniques. MODA + MODE techniques create bridges of understanding between disciplines and organisational silos.
Jorn has facilitated transformative improvements for clients in various sectors, by dramatically reducing complexity and improving collaboration. He is a co-author of a number of books on model driven product line engineering, is an expert on semantic interoperability, and has worked in methodology leadership roles at IBM in the 1990s.
Jorn collaborates with top-level subject matter experts to uncover, validate, and activate deep domain knowledge, and to develop executable innovation strategies. Jorn has a background in mathematics and his experience covers the following industries: logistics, industrial automation, healthcare, insurance, banking, legal and accounting, telecommunications, electricity, and government.
Jorn is passionate about capturing the knowledge flow of leading domain experts to co-create organisations and systems which are understandable by future generations of humans and software tools. He is part of Autistic Collaboration – a mutual support hub for neurodivergent individuals and ventures, and advises clients on the creation of inclusive cultures.
Hamid Sontani is a Senior Advisor at S23M. His professional life spans over 25 years working as an advisor and executive leadership coach with mainly tier-1 private organisations, government agencies in Australia, United Kingdom, USA and Asia.
Earlier Hamid worked as a management consultant with a large global consulting firm developing strategies and best practice business models for international clients. He also held senior management positions in Australia and managed large scale strategic change initiatives.
In his approach, Hamid ensures a balanced assessment of organisational complexities is first established. He achieves this by combining his knowledge of human and organisational psychology in conjunction with his expertise in the complexity science for solving intricate business and cultural problems.
Hamid has published a number of articles on organisational and people challenges. He is also an author of a book on how humanity may view the current social challenges and how to bring about civilised social outcomes.
Organisers of the 1st CIIC in June 2015
Alan Miles has over 40 years’ experience in IT-related research and development, but is by no means a dinosaur.
He has developed three operating systems and a communications protocol much like internet protocol (late 1970’s), has created complex distributed monitoring and control systems for industry, including elements of artificial intelligence (mid 1980’s), an ERP (Enterprise Resource Planning) product that a number of businesses have used exclusively for more than 20 years, and he has solved a wide range of problems in a wide range of industries and situations.
Alan is currently working with partners to bring a highly innovative start-up business to a successful commencement. He likes to bring an outside-the-box point of view to problems, based on some real experience in IT and business in general.
Dr Tava Olsen is Professor of Operations and Supply Chain Management at the University of Auckland Business School. Prior to joining Auckland, she was Professor of Operations and Manufacturing Management in the Olin Business School at Washington University in St. Louis, which she joined after serving as an Assistant Professor in the Department of Industrial and Operations Engineering at the University of Michigan, Ann Arbor. Professor Olsen received her B.Sc. (honours) in Mathematics from the University of Auckland, New Zealand. She earned both her M.S. in Statistics in 1992 and her Ph.D. in Operations Research in 1994 from Stanford University.
Dr. Olsen’s research interests include supply chain management; pricing and inventory control; and stochastic modelling of manufacturing, service, and healthcare systems. Among other journals, her publications have appeared in Management Science, Operations Research, Manufacturing and Service Operations Management (M&SOM), and the Journal of Applied Probability. Dr. Olsen has taught a wide variety of courses, including operations management, service operations, healthcare management, simulation, critical thinking, and project management, to a range of audiences from bachelors to executives.
Dr. Olsen is the Academic Director of the Centre for Supply Chain Management. She is currently an Associate Editor for Management Science, M&SOM and Operations Research, is a senior editor of Production and Operations Management, and is the Topical Editor for Supply-Chain Management for the Wiley Encyclopedia of Operations Research and Management Science. She is a past president of the Manufacturing and Service Operations (MSOM) society for which she received the society’s distinguished service award. She enjoys hiking, biking, and spending time with her two daughters.